Last updated: April 12, 2025

By using our app or services, you agree to the following terms:

1. Using Pernell

You must be 18 or older to use Pernell. By signing up, you agree to use the service responsibly and in compliance with local laws.

2. Beta Disclaimer

Pernell is currently in beta. That means bugs may exist, features may change, and data may be lost. Use at your own risk—we’re working hard to improve it every day.

3. Payments

If you’ve paid to access Pernell, you’re subscribing to a monthly plan. You can cancel at any time, and we may adjust pricing or features in the future (with notice).

4. AI Limitations

Our AI receptionist uses third-party models (like OpenAI). We strive for accuracy, but we can’t guarantee perfect transcripts or responses. Don’t rely on Pernell for critical or legal communication.

5. Privacy

We collect and store data like your name, email, and call metadata. Full privacy policy here: Privacy Policy

6. Termination

We reserve the right to suspend or terminate your access if you abuse the service, violate these terms, or create issues for other users.

7. No Liability

We are not liable for any damages or losses resulting from use of the app. The service is provided as-is with no warranties.

8. Changes

We may update these terms over time. If we make major changes, we’ll notify you via email or in-app.

9. Contact

Have questions? Email us at [email protected]